We would like to inform that our offices will be closed on Thursday, the 25th of January and Friday, the 26th 2024 in lue of Betico Day and work time reduction (ATV) day.
All services for clients and the general public will resume on Monday, the 29th of January from 7.30 am.
We kindly ask for understanding and cooperation from our clients to make their declarations timely and correctly in order for Customs to comply and prevent delay in the release of cargo.
Christmas season has arrived. We would like the community of Aruba to take into account our office hours:
The Customs kindly reminds all clients to take this announcement into account to prevent any inconveniences and wishes the community of Aruba Happy Holidays.
For more information, please visit our Facebook page gives a call or send us an email.
Last Tuesday, August 15, 2023, took place the opening of the Declarant Course. The Customs Department of Aruba, in cooperation and teamwork with the Aruba Trade & Industry Association (ATIA), provides this course to 32 participants who daily duties consist of performing customs declaration procedures for goods that are imported to, and exported from Aruba.
In the presence of the Minister of Finance and Culture, Mrs. Xiomara Maduro, the Acting Director of the Customs Department of Aruba, Mrs. Corinne Cabenda, the Director of ATIA, Mr. Herrick Henriquez, and Head of the Declarant Course, Mr. Marcelito Pablo and the lecturers, welcomed the participants and gave a general explanation of the course content. This is the sixth course to be organized. The objective is to enable Brokers and importers to perform the task of declaration, as well as the fulfillment of all Customs formalities, more effectively and efficiently. In turn, this greatly facilitates trade. This course has many benefits as brokers and importers gain more knowledge of the legislative side of Customs such as the National Ordinance regarding Import, Export, and Transit (LV IUD), more knowledge of the import duty tariff book, customs valuation, the Asycuda system, and other customs procedures.
The Customs Departament of Aruba and ATIA wish the participants all the best.
A few months ago, the concept of BBO at the border was announced and the intention to implement it. The Customs Department immediately began investigations to make adjustments and thus simplify our tariffs on import. Together with the Tax Department (DIMP), we held several information sessions to keep all traders, Customs Brokers and importers informed and received feedback to make the necessary adjustments. On July 6, 2023, the law of the BBO at the border was approved in the Parliament of Aruba and will come into force on August 1, 2023. Customs will charge 4% of the BBO/BAVP and 3% of the BAZV at the border which will be calculated from the customs value.
With this implementation, the Customs want to inform Customs Brokers and declaring importers of the following:
• Importers who resell their products are entitled to deduct the amount of BBO they paid on importation in their BBO declaration to the Tax Department.
• To avoid inconvenience, we recommend checking the personal number with the client before making a declaration, considering that some clients use more than one personal number.
• Customs Brokers and importers who declare must fill in the correct personal number (of their customer) before paying their duties to Customs.
• If the Customs Broker and the declarant importer fill in a wrong personal number and detects this after paying the declaration, either before or after the cargo has been delivered, steps should be taken to request a refund. In order to apply for a refund, an IZM must be requested to make a new declaration before submitting the refund request.
• It is also crucial that the customs value is correctly calculated in each declaration.
Please take note the information shared. For further information or questions, please contact the Customs Department.
We would like to inform our clients that this upcoming Sunday, June 11, 2023, the ASYCUDA system will be temporarily interrupted between 8.30 am and 3.00 pm with regards to maintenance work on the Customs network infrastructure.
We hope to have informed you sufficiently and at the same time, apologize for any inconvenience this interruption may cause.
We would like to inform that our offices will be closed on Thursday the 18th of May and Friday, the 19th of May 2023 with regards to Ascension- and a Working Time Reduction (ATV) Day.
All services for clients and general public will continue on the 22nd of May from 7.30 am.
The Airport Cargo department of Customs would like to remind our clients:
We ask all clients to take notice of the shared information and we wish the community of Aruba a Happy Ascension Day.
The Customs would like to inform that our offices will be closed on the following Official Holidays/Commemoration Days and a working time reduction (ATV) day:
All services to clients and the general public will resume on Tuesday, May 2nd 2023 since 7.30 am.
The Customs wants to remind all of their clients to request Customs service’s timely in order to prevent delays.
The Customs would like to inform that our offices will be closed on Good Friday, namely the 7th of April and Second Day of Easter, namely Monday, the 10th of April 2023.
All services to clients and the general public will resume on Tuesday, 11th of April since 7.30 am.
The Customs wants to remind all of their clients to request Customs services timely in order to prevent delays. We hope to have informed you adequately and wish the community of Aruba a Good Friday and Easter Day.
On Monday, the 20th of February 2023, our offices will be closed due to an official day/commemoration, in this case the Monday after the Grand Carnival. Our services will resume on Tuesday, the 21st of February 2023 from 7.30 am.
We kindly ask for the understanding and cooperation of our clients and wish the community of Aruba wonderful celebration of carnival 69.
The Customs of Aruba would like to inform of our office hours with regards to Holiday season.
Our offices will be closed on:
– Friday, the 23rd and Monday and the 26th of December 2022. All services will resume on Tuesday, the 27th of December 2022.
– Friday, the 30th of December 2022 and Monday, the 2nd of January 2023. All services will resume on Tuesday, the 3rd of December 2022.
We kindly ask all clients to take these announcements into account and request Custom’s services timely to prevent any inconveniences.
We wish you a wonderful Holiday.
